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bije99 collects only the information needed to run your account, process wallet activity through bKash, Rocket and Upay, and keep your access working across devices. This policy explains what we collect, why we collect it, and the choices available to you — and it applies subject to your local law and eligible regions.
When you open an account with bije99, we collect the details you provide during registration — your name, email address, contact number and any wallet identifiers you link for transactions via bKash, Rocket or Upay. We also collect session data automatically: the device type, browser version, IP address and pages visited during your session. This technical data helps us deliver a consistent experience whether you are on a phone browser or a desktop. We do not sell your personal information to third parties. We do not share it with outside companies except where required to process a wallet transaction, respond to a lawful request, or maintain platform security. Data we collect is stored on secured systems and accessed only by authorised personnel for the purposes described here. Retention periods depend on account status and any legal obligations that apply in your region. You can ask us to confirm what data we hold about you at any time by writing to our support channel. Your eligibility to use this platform and the extent of data rights available to you depends on local law and the region from which you access the site.
Not every data interaction on bije99 falls under this single policy document. Some processes are governed by separate terms, and some involve third-party services that maintain their own privacy practices. The table below draws clear lines so you know which privacy rules apply to which part of your activity on the platform.
Login credentials, session tokens and device identifiers collected when you sign in are fully covered by this policy. We determine how that data is stored, how long it is kept and who can access it on our systems.
When you initiate a payment through bKash, Rocket or Upay, the transaction passes through those providers' own systems. bije99 records the reference and outcome; the wallet provider's own privacy terms govern data held on their side.
Pages you visit, game categories you open and search terms you enter within the platform are logged as session activity under this policy. We use this to improve navigation, not to profile you for external advertising.
Links that take you away from bije99 — whether to a payment app, a game studio support page or an external resource — are outside the scope of this policy. Once you leave our domain, the third party's terms apply.
You have practical options when it comes to the data bije99 holds about you. These are not theoretical entitlements — they are steps you can take right now through your account or by contacting our support team directly. If you believe a detail in your account is wrong, you can ask us to correct it. If you want to know what data we hold, you can request a summary. If you believe data is being processed in a way that does not match what this policy describes, you can raise a question with the team. The extent of formal data rights available to you depends on local law and the eligible region from which you access the platform, but our support team will handle every query with care regardless of the formal legal framework that applies.
Write to us through the support channel with your registered email address and ask for a summary of the account data we hold. We will confirm what is stored and in which category it falls.
If your name, contact number or wallet reference is recorded incorrectly, contact support and provide the correct detail. Our team will update the record and confirm the change.
If something in this policy is unclear or you believe your data has been used in a way not described here, reach out directly. We will investigate and respond through the same channel you used.
If you want to close your account and request deletion of your personal data, contact support in writing. We will explain which records can be deleted immediately and which must be retained under applicable legal obligations.
If you have a question about how bije99 handles your data, the fastest route is through the live chat visible when you are signed in. For written queries — especially requests to review or correct account data — email support is available. All privacy-related requests should include your registered email address so we can locate your account record accurately.
Open the chat icon from the signed-in account view and describe your privacy query. The support team handles account data questions through this route and will escalate to a specialist if needed.
Send a written request to the support email address published in the account help section. Include your registered email address and a clear description of the data action you are requesting.
The help centre within your account area contains published guidance on data requests, wallet identity verification and account correction steps. Check there first for the specific form or process that applies to your request.
Keeping your account data secure is an operational priority at bije99. We apply access controls so that only the personnel who need a record for a defined purpose can view it. Cookies on this site are used for session continuity — keeping you signed in across page loads and remembering device preferences — not for building an advertising profile. You can review cookie behaviour through your browser settings at any time. Wallet data linked to bKash, Rocket or Upay is referenced only by transaction identifier on our systems; full wallet credentials are never stored on the platform. If you have not used your account for an extended period, we will follow the retention schedule described in our full terms before any deletion step is taken.
Personal records are accessible only to authorised team members. Access logs are maintained so that every view of a user record is traceable. This applies to account data, wallet references and session history alike.
Session cookies keep your account active and remember device settings between visits. No third-party advertising cookies are placed without disclosure. Your browser's cookie controls let you manage or clear these at any point.
When you transact via bKash, Rocket or Upay, we store only the transaction reference and status result. Full wallet credentials are processed by the respective provider and are never written to bije99's systems.
We keep account data for as long as your account is active and for any period required by applicable law after closure. You can ask us to clarify the retention period that applies to your specific record by contacting support in writing.
The questions below come directly from the topics we hear about most when people write to support about their account data. If your question is not covered here, the live chat and email routes listed above are the right place to ask.
We collect the name, email address and contact number you provide at registration, plus any wallet identifier you link for bKash, Rocket or Upay transactions. We also collect technical session data — device type, browser and IP — automatically when you access the platform.
We do not sell your data. We share information only where a wallet provider needs a reference to process your transaction, where a lawful request requires disclosure, or where platform security depends on it. All such sharing is limited to what is necessary for that specific purpose.
Write to us using the registered email address on your account. Ask for a data summary through email support or the live chat. We will confirm what categories of data are held and how they are used, subject to any obligations that apply under local law.
Yes. Contact support in writing with the specific detail you want corrected or removed. Some records must be retained for a period defined by applicable law even after account closure. We will explain clearly which data can be deleted immediately and which cannot.
Cookies on this platform manage your session and remember device preferences between visits. They are not used for external advertising profiling. You can manage or clear cookies through your browser settings at any time; this may affect how your session behaves on the site.
No. When you transact via bKash or Rocket, the wallet provider processes the credentials on their own secured systems. bije99 stores only the transaction reference and the outcome — never your full wallet login details or account credentials.